- Title
- Enhancing employee engagement and wellbeing whilst implementing remote working throughout the COVID-19 pandemic
- Creator
- Pienaar, Johan Edward
- Subject
- Remote working
- Subject
- Employees
- Date Issued
- 2023-04
- Date
- 2023-04
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/62344
- Identifier
- vital:72386
- Description
- The COVID-19 pandemic has disrupted the way in which companies conduct their operations. Companies that were characterised by centralised brick and mortar offices had to quickly adapt to a remote work setting to ensure the continuation of operations. This has created difficulties in ensuring that operations continue as per normal without impacting productivity and profitability. Employees are key to organisations in ensuring that a competitive advantage is maintained and achieved. Competitors will be able to copy products, service and processes but they will find it difficult in duplicating the manner in which their employees conduct their daily work activities. Employee engagement and well-being were key for successful organisations pre-COVID-19 in differentiating themselves from competitors. The aim of this study is to assist companies in identifying the drivers of employee engagement and their impact on well-being whilst implementing a remote work setting. The study will more specifically investigate a proposed theoretical model towards increasing employee engagement and well-being. The model proposed that employee engagement and well-being will be impacted by conciliation, cultivation, confidence, compensation and communication. The empirical component of the study was conducted by administering an electronic survey to 110 employees. The survey was administered to a private company that has a national footprint in South Africa. The main findings of this study confirmed that the factors proposed in the model will have a significant impact on employee engagement and that employee engagement will impact well-being. The study found additional variables such as communication personal, communication infrastructure, employer care and intrusion of work into private life that will impact employee engagement. Furthermore, it was found that all the drivers will influence employee well-being. The findings found that employee engagement and well-being will be interdependent on each other. The study concluded by proposing a new model towards increasing employee engagement and well-being in a remote work setting.
- Description
- Thesis (MA) -- Faculty of Faculty of Business and Economic Sciences, 2023
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (xvii, 134 pages)
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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NMU Business School
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | PIENNAR, J.pdf | 2 MB | Adobe Acrobat PDF | View Details Download |